EU AI Act 'Delay': What Still Hits Your Business on Aug 2
Brussels moved high-risk AI rules to December 2027. But transparency duties and GPAI enforcement went live August 2, 2026 — three days ago. Here's the split.
Journal // Blog
AI Agents & Business Automation Blog
Practical insights on AI agents, business automation, ROI measurement, and the strategies that separate successful deployments from expensive experiments.
AI Receptionist ROI for Service Businesses: The Missed-Call Math
Small businesses miss 62% of calls and 85% of those callers never ring back. Here's the formula for your annual missed-call leak — and what fixing it costs.
Your AI Agent Can Now Spend Money. Who Eats the Loss?
Visa put its rails inside ChatGPT in June. No rulebook says who pays when an agent overspends. The seven controls finance needs before the first dispute.
The $9B Land Grab: Vendors Now Deploy Their Own AI Engineers
Microsoft, OpenAI, Anthropic, and AWS committed ~$9B to embed their own deployment engineers in customers. What this fourth buyer path means for you.
The $2-Per-Resolution Era: AI Agent Pricing Just Flipped
AI agent pricing flipped from per-seat to per-outcome. That quietly moves risk to the buyer. The procurement playbook for negotiating per-resolution deals.
Agentic AI in Finance: The Operations Playbook for 2026
How finance teams deploy AI agents in production — month-end close, AP/AR, reconciliation, FP&A — and the governance model that makes it work.
Build vs. Buy AI Agents: A 2026 Decision Framework
Forrester says ~75% of self-built agent projects fail. A neutral build vs. buy vs. hybrid framework, plus the TCO crossover that flips the math.
Agent Washing: A Buyer's Field Guide to Fake AI Agents
Vendors call everything 'agentic.' Gartner says ~130 of thousands actually are. A buyer's rubric to spot agent washing before you sign.
The SaaSpocalypse: When AI Agents Replace Your Software Stack
AI agents are eroding per-seat SaaS. Here's how leaders should re-think software spend in 2026 — which categories are exposed, what to keep, what to replace.
The Agentic AI Token Bill: Why AI FinOps Is Now Mandatory
Uber burned its 2026 AI budget by April. Agentic tasks cost 30x more than chatbots. The AI FinOps playbook that keeps your rollout from being canceled.